Wait, are we actually listening?
Wait, are we actually listening? I don’t know if you have noticed, but over the last few weeks I have been talking about listening and the benefits this can deliver to us as leaders and to our teams...
View ArticleSpot the boss
Spot the boss I recently came across an article by Joseph Grenny on the importance of accountability in teams, and who holds who accountable. Joseph tells the story of a highly successful firm that he...
View ArticleSome Christmas thoughts
Some Christmas thoughts This post I thought I’d take a little break from sharing interesting links and just think back on the year; and what a year it has been! We’ve all had our own highlights and low...
View ArticleThe accountability challenge
The accountability challenge The word ‘accountable’ gets thrown around a lot (even by me), but what does it actually mean? It isn’t a table that accountants work on (and I do apologise for that joke)....
View ArticleGetting back to leadership basics
Getting back to leadership basics A new year brings both new opportunities and new challenges. While some are enjoying the summer with a well-earned break, many of us are now back at work, gearing up...
View Article‘Centeredness’ and inspiration
'Centeredness' and Inspiration I recently came across an article on the Wall Street Journal called ‘The 33 CEO characteristics that inspire employees – and the one that matters most’. With a title like...
View ArticleShowing appreciation
Showing appreciation About two years ago a report by The Australia Institute suggested that Australians were ‘donating’ more than $110 billion in unpaid overtime each year. This is a staggering amount...
View ArticleForgiveness as leaders
Forgiveness as leaders A young leader I am coaching recently asked me ‘How can I stop appearing to be vulnerable’? Curious as to the intent of the question, I asked ‘what do you mean by vulnerable’?...
View ArticleConstructive Feedback and Destructive Criticism
Constructive Feedback and Destructive Criticism Feedback – a reaction or response to a particular behaviour, process or activity (constructive). Criticism – the act of passing judgment as to the merits...
View ArticleEmotional Influence
Emotional Influence How does an ad trigger a particular emotional response in people? Any marketer out there can probably give you an answer that is far better than any that I can give, but I’ll give...
View ArticleTrust in the brain
Trust in the brain Last week I wrote about the science behind emotional influence, and how our brains are built to react to certain triggers. Frequent readers will know that I’ve also discussed science...
View ArticleEmpowering your people
Empowering your people If I asked you what it is that a leader actually does, what would your answer be? For me, leadership is less about delegation and management, and more about empowering others to...
View ArticleLeading from the start
Leading from the start Unless you’ve been completely isolated from society for the last couple of weeks, you have probably heard about the incident on United Express Flight 3411. But if you somehow did...
View ArticleFocus on focusing
Focus on focusing Mindfulness has become quite the buzzword around the photocopier. Large organisations like Intel, McKinsey, Apple and Google, all famous for their innovative leadership practices,...
View ArticleCultural creativity and innovation
Cultural creativity and innovation ‘Culture is King’, a recent article by Dr Linda Sharkey explains that a culture of creativity and innovation can only be created from the top down. She was able to...
View ArticleCommitted Leadership
Committed Leadership This one is for all of the aspiring leaders out there – official or unofficial. What makes someone a leader? My definition is simple – it’s helping your team achieve higher degrees...
View ArticleRadical Candor
Radical Candor Radical Candor, Manipulative Insecurity, Ruinous Empathy and Obnoxious Aggression – four terms that you’ve probably never heard of! I came across these interesting terms in Kim Scott’s...
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